Been happening to me for the last month or so. Sometimes it clicks in and works, but it's been getting worse and worse. Guide works, I can see all the channels, but just a black screen, no audio. Tried the hard reboot, didn't work.
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Re: TV content not showing on screen
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Re: TV content not showing on screen
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Re: Out of Warranty Repair on Rogers NextBox 3.0 in Vaughan, ON
Is it possible for the box to improve on its own?
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Re: Out of Warranty Repair on Rogers NextBox 3.0 in Vaughan, ON
Sometimes if it's an iHDD failure, the problem may go away for a while. Usually it will return with louder clicking and eventually no recording/playback functionality at all.
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Re: Out of Warranty Repair on Rogers NextBox 3.0 in Vaughan, ON
Ok thank you. I guess I'll leave it for now....at least now I know of a not so crazy expensive "Fix".
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Temporary Cable torn down by passing Truck
Yesterday at 12:50pm May 27th, 2019 a passing transport truck caught our overhead temporary cable wire that was strung across the street to a tree and then our house. It yanked the cable out of the overhead line and did some serious damage to our house. I'm wondering who is liable for this damage? The height across the road for the line at maximum would have been 15-17 feet as that is the hang heights for the overhead line and the hang height of the tree it was strung to relative to the street height. We filed a police report and the officer told us that it was Rogers fault or the Truck company's fault depending on if the wire was hung too low. We will have to go through our house insurance to repair the damage to the power line into our house and the Power meter that was pulled away due to it being a safety hazard as well as our eves troughs and siding.
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Re: Temporary Cable torn down by passing Truck
Here's the ESA contact number from their web site: 1-877-372-7233
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Re: Temporary Cable torn down by passing Truck
Hello,
Welcome to the Rogers Community Forums and congratulations on your first post!
I can only imagine how disappointing it must have been to come home and see this type of damage to your home. =(
We definitely want to escalate this matter for you so we can ensure it is investigated fully on our end. Please send a Private Message to
If you are not familiar with our Private Messaging system please Click Here.
RogersTony
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Re: Apple TV Can't sign into Crave
Using crave.ca/apple from my iPad to activate the AppleTV had the same problem. Using my windows laptop to do the same thing solved my problem.
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Re: Free Previews
The Free Preview link has been updated. SuperChannel is on free preview, but only for a few more days. It includes SC On-Demand (channel 338), which contains HD & SD, unlike what it stated on the link below (SD)
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Re: UEFA Champions League Soccer Final
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International Cricket Council (ICC) 2019 World Cup
Hi
I have ATN Cricket Plus channel,
The cricket world cup already started, why this channel is not showing the live world cup matches.
*Added Labels*
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Re: International Cricket Council (ICC) 2019 World Cup
Hello,
Welcome to the Rogers Community Forums! =)
My dad is a huge Cricket fan so I can completely understand your desire to watch all of the exciting ICC 2019 World Cup matches.
The tournament is available on Pay Per View (PPV) but it is not available on the ATN Cricket Plus channel. You can order the Full Package which includes Semifinal and Final matches for a one-time fee of $19.99 for Regular customers and $149.99 for Small Business and Commercial customers. You can also pay a one-time fee of $1.99 per day, $2.99 per day and 4.99 per day for Round Robin matches, Semifinal matches, and Final matches, respectively.
You can purchase individual PPV matches through your remote on Channel 348 or 350. If you'd like the Full Tournament package please send a Private Message to
If you are not familiar with our Private Messaging system please Click Here.
RogersTony
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Rogers on demand has major flaws
The on demand streaming service is not very good. If I leave program paused for long enough, it kicks me out and I cannot restart at the same location. This is a very poor design. I was told I should stop it instead of pausing. But why not fix the design flaw instead of asking paying customers to use a ‘work around’ solution. Sometimes when I stop it, it does not pick up in the exact same place anyways. This is especially frustrating when you paying 6.99 for a movie. This system is draconian compared to others in the industry. This is one of several issues I have with Rogers. Rogers apparently does not value I s customers. Might be time for a change.
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Re: On demand movies should have an undefined pause or a bookmark option
The on demand streaming service is not very good. If I leave program paused for long enough, it kicks me out and I cannot restart at the same location. This is a very poor design. I was told I should stop it instead of pausing. But why not fix the design flaw instead of asking paying customers to use a ‘work around’ solution. Sometimes when I stop it, it does not pick up in the exact same place anyways. This is especially frustrating when you paying 6.99 for a movie. This system is draconian compared to others in the industry. This is one of several issues I have with Rogers. Rogers apparently does not value I s customers. Might be time for a change.
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Barclays Premier Soccer joins UEFA soccer in being dropped from Canadian Cable in August 2019
I have finished sticking all the needles I was given in the kit into my Soccer On Canadian Cable TV Voodoo Doll. DAZN is now the only way you can watch soccer of any significance in our British Occupied Colony here in North America. I have not heard boo from any of those involved in soccer here north of the 49th in North America on this subject. Mortua Est - like the Romans said when they conquered Britannia!! What this means is that all involved are content to be downgraded TO A STREAMED SERVICE FROM LMEYLAND - you pays your 240 loonies a year and get what the rest of the world has on regular cable! Barclays Premier and UEFA - where all the elite players participate for the big bucks and honors. We are left here on cable to see MLS and our national teams. Adios - it's been nice knowing you!
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Re: Barclays Premier Soccer joins UEFA soccer in being dropped from Canadian Cable in August 2019
Hi there
I know you're an avid soccer fan and it is a significant change to your TV watching experience. The streaming service has indeed secured Canadian broadcast rights for the English Premier League for the next three seasons.
These games are only available online and not available through any TV service provider in Canada at this time.
RogersZia
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Re: Barclays Premier Soccer joins UEFA soccer in being dropped from Canadian Cable in August 2019
That appears to be the trend. I'm no soccer fan, but do follow other sports not popular with The Great Unwashed. Cycling and Motorsports. Just a few years ago all the classic cycling stage races were available on cable TV without having to subscribe to extra cost packages. Not anymore. All we have left is the Tour de France. Similarly for motorsports. Where do you find WRC anymore? All we're left with are the stick-and-ball stuff.
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Re: UEFA Champions League Soccer Final
Thanks Rogers for not showing the Champions League Final . We pay 220 a month and its not enough right how much more you want another 200 to watch a soccer game. We are going to cancel the cable tv and keep the internet and the home phone. Thanks again great job guys i guess i can watch 6 hours of boring baseball
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Re: On demand movies should have an undefined pause or a bookmark option
Welcome to the Rogers Community Forums
We certainly don't want you to feel like we do not value our customers. Thank you for your valuable feedback. Based on what you've described I'd recommend you to check out our Ignite TV service. You may find the features more suitable to your TV watching experience 🙂.
RogersZia
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